Booking.com UX
UX stories from the designers and researchers at Booking.com
Booking.com UX Team
We're the team designing the world's biggest accommodation platform.
Ian Swinton
DesignOps at Booking.com. Previous clients include Google, Parlophone, Coldplay, Live Nation, Atlantic Records, Tesco, Debenhams & more
Kelly Chambers
Director of UX Writing & Content Design
Chris Cameron
Principal UX Writer, UX Writing Systems at Booking.com
Latest Posts
How we built our multi-platform design system at Booking.com
Building a design system that works is a challenge at any scale. Building a design system for 150+ product teams, used by 200+ designers…
Driving the product development process as a UXer
How writing a UX strategy can provide UXers a seat at the table when building a product
How to get hired as a Designer at Booking.com
How to prepare for a design interview at Booking.com or… anywhere.
How we created the illustration style for our traveller products
At Booking.com we offer products for travellers and partners (i.e. those who provide accommodations and other travel experiences). When we…
Design sprint tips from 7 facilitators at Booking.com
Would it surprise you to know that Booking.com has been running design sprints for nearly half a decade? Our first design sprint was run…
How we created the illustration style for our partner products
This is the story of how we incorporated illustration into our design system at Booking.com…
What we learned onboarding 2 million home and apartment owners on Booking.com
Walkthroughs, guided tours, a popover here and there. These things usually come to mind when you think of onboarding. But onboarding can…
Prototyping Booking.com’s Chatbot for Better Conversations
How we prototyped conversational flows for our chatbot, and lessons learnt along the way
Lessons learned building a design system at scale
How we built the Booking Design System and how you can get a head start building yours.
Empowering Data with Design
Data can be just a bunch of numbers without a clear meaning or it can be a tale that narrates the amazing adventures of numbers…
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