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Booking.com UX
UX stories from the designers and researchers at Booking.com
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Booking.com UX Team
We're the team designing the world's biggest accommodation platform.
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Ian Swinton
DesignOps at Booking.com. Previous clients include Google, Parlophone, Coldplay, Live Nation, Atlantic Records, Tesco, Debenhams & more
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Kelly Chambers
Director of UX Writing & Content Design
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Chris Cameron
Principal UX Writer, UX Writing Systems at Booking.com
Latest Posts
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How we built our multi-platform design system at Booking.com
Building a design system that works is a challenge at any scale. Building a design system for 150+ product teams, used by 200+ designers…
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Driving the product development process as a UXer
How writing a UX strategy can provide UXers a seat at the table when building a product
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How to get hired as a Designer at Booking.com
How to prepare for a design interview at Booking.com or… anywhere.
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How we created the illustration style for our traveller products
At Booking.com we offer products for travellers and partners (i.e. those who provide accommodations and other travel experiences). When we…
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Design sprint tips from 7 facilitators at Booking.com
Would it surprise you to know that Booking.com has been running design sprints for nearly half a decade? Our first design sprint was run…
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How we created the illustration style for our partner products
This is the story of how we incorporated illustration into our design system at Booking.com…
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What we learned onboarding 2 million home and apartment owners on Booking.com
Walkthroughs, guided tours, a popover here and there. These things usually come to mind when you think of onboarding. But onboarding can…
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Prototyping Booking.com’s Chatbot for Better Conversations
How we prototyped conversational flows for our chatbot, and lessons learnt along the way
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Lessons learned building a design system at scale
How we built the Booking Design System and how you can get a head start building yours.
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Empowering Data with Design
Data can be just a bunch of numbers without a clear meaning or it can be a tale that narrates the amazing adventures of numbers…
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