Better than sure.

Publication for customer service and customer success professionals in the eCommerce industry.

Editors
Marvin J. Strauss

Head of Customer Experience at Reamaze.com. Writes at betterthansure.com. Serial entrepreneur and lover of pizza.

David Feng

Co-Founder at Reamaze.com. World traveler. New aquarium hobbyist. Follow at @davidsfeng.

Kristin Floridia

Storyteller | Traveler | Wife | Trivia Buff | Digital Marketer

Aniza V

Part-time marketing and creative enthusiast full-time dog mom, desert native. Pasta, pizza, and wine enthusiast. Welcome, feel free to explore my thoughts.

Latest Posts

Turn Customer Experience into Your Biggest Offer on Black Friday, Cyber Monday, & Beyond

As Black Friday and Cyber Monday quickly come and go it’s time to solidify your marketing strategies and ensure you are prepared to serve…

How To Prepare Your WooCommerce Store For Black Friday/Cyber Monday Sales

Black Friday and Cyber Monday are around the corner, which means it’s time to get ready for shoppers eager for sales on these major…

WooCommerce Plugins that will Increase Customer Retention

Every business owner understands the value of retaining customers, yet few have dedicated programs in place to address the challenges of…

G2 releases Fall 2022 Reports and Re:amaze receives 10+ awards

With so many products and services available to consumers and businesses, it’s hard to know what to trust. The unfortunate reality is, that…

How to Efficiently Set Up an eCommerce Store on WooCommerce

If you’re in the eCommerce realm, you’ve likely heard of WooCommerce as it is one of the most popular eCommerce platforms for building your…

The 12 best Plugins for Starting a Blog on WordPress

When starting a blog on WordPress, it’s a good idea to utilize plugins to enhance your blog's ranking while also making it easier to use on…

Beginner’s Guide to the Best WordPress Plugins for eCommerce

Choosing the right plugins for your eCommerce WordPress website is an important task. Not only do plugins make your site look better, but…

Managing E-mails: How to Achieve Inbox Zero

Inbox Zero is a fairly recent movement that is intended to help businesses increase productivity, and become less burdened by an…

Which Helpdesk to Choose, Gorgias or Re:amaze?

All-in-one helpdesks, shared inboxes, live chat, and chatbots are all tools that are growing in use among eCommerce brands, and for a good…

4 Ways Top eCommerce Brands Stay Connected to Their Customers

Building a successful eCommerce brand today requires you to build a relationship with your customers. With every market being so saturated…

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