Better than sure.
Publication for customer service and customer success professionals in the eCommerce industry.
Marvin J. Strauss
Head of Customer Experience at Reamaze.com. Writes at betterthansure.com. Serial entrepreneur and lover of pizza.
David Feng
Co-Founder at Reamaze.com. World traveler. New aquarium hobbyist. Follow at @davidsfeng.
Kristin Floridia
Storyteller | Traveler | Wife | Trivia Buff | Digital Marketer
Aniza V
Part-time marketing and creative enthusiast full-time dog mom, desert native. Pasta, pizza, and wine enthusiast. Welcome, feel free to explore my thoughts.
Latest Posts
Turn Customer Experience into Your Biggest Offer on Black Friday, Cyber Monday, & Beyond
As Black Friday and Cyber Monday quickly come and go it’s time to solidify your marketing strategies and ensure you are prepared to serve…
How To Prepare Your WooCommerce Store For Black Friday/Cyber Monday Sales
Black Friday and Cyber Monday are around the corner, which means it’s time to get ready for shoppers eager for sales on these major…
WooCommerce Plugins that will Increase Customer Retention
Every business owner understands the value of retaining customers, yet few have dedicated programs in place to address the challenges of…
G2 releases Fall 2022 Reports and Re:amaze receives 10+ awards
With so many products and services available to consumers and businesses, it’s hard to know what to trust. The unfortunate reality is, that…
How to Efficiently Set Up an eCommerce Store on WooCommerce
If you’re in the eCommerce realm, you’ve likely heard of WooCommerce as it is one of the most popular eCommerce platforms for building your…
The 12 best Plugins for Starting a Blog on WordPress
When starting a blog on WordPress, it’s a good idea to utilize plugins to enhance your blog's ranking while also making it easier to use on…
Beginner’s Guide to the Best WordPress Plugins for eCommerce
Choosing the right plugins for your eCommerce WordPress website is an important task. Not only do plugins make your site look better, but…
Managing E-mails: How to Achieve Inbox Zero
Inbox Zero is a fairly recent movement that is intended to help businesses increase productivity, and become less burdened by an…
Which Helpdesk to Choose, Gorgias or Re:amaze?
All-in-one helpdesks, shared inboxes, live chat, and chatbots are all tools that are growing in use among eCommerce brands, and for a good…
4 Ways Top eCommerce Brands Stay Connected to Their Customers
Building a successful eCommerce brand today requires you to build a relationship with your customers. With every market being so saturated…
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