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Eleanor Sutherland
Senior Digital Marketing Specialist @ Citizens Advice
Cara Lewis
Senior Digital Marketing Specialist at Citizens Advice
Laura Humayun
Brand and Marketing Assistant at Citizens Advice
Latest Posts
Keeping up momentum towards better energy supplier customer service
Our quarterly customer service ratings for energy suppliers were published today and show a welcome trend — energy supplier performance is…
Let’s talk about debt
How can you get support?
Race against time: how short deadlines to return PIP forms are harming disabled people
I was baffled when I received my Personal Independence Payment (PIP) review letter.
Why Third Party Intermediaries are more important than ever
The cost of doing business is taking its toll. Small business confidence has hit the lowest point ever recorded outside of the pandemic…
How to be a good statutory consumer advocate: lessons I’ve learned along the way
Once a policy wonk, always a policy wonk? That’s what I thought my path was but that changed after taking over the management of Citizens…
Short-sighted savings won’t fix health and disability benefits
Plans to bring down the benefits bill could push disabled people into poverty and away from work
Bad for business: How poor customer service is holding back the non-domestic energy market
“ Deliberately difficult…
Reforming EPCs, as easy as A-G?
Why do EPCs matter?
Why is student volunteering at Citizens Advice a rewarding experience?
Hear from our student volunteers on their personal and professional growth through volunteering.
3 reasons why I would recommend volunteering as a student
Hear from Kamile about how volunteering as a student helped her gain skills and secure a career with the Citizens Advice Witness Service
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