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We help people find a way forward. We're here for everyone.
Eleanor Sutherland
Senior Digital Marketing Specialist @ Citizens Advice
Cara Lewis
Senior Digital Marketing Specialist at Citizens Advice
Laura Humayun
Brand and Marketing Assistant at Citizens Advice
Latest Posts
Celebrating Citizens Advice volunteers
5 volunteers from across Citizens Advice services share their experiences
Volunteers’ Week: Voices from the Witness Service
Volunteering with the Citizens Advice Witness Service means many things to many people. For some, it begins as a post-retirement plan or a…
A fair first step
The Fair Repayment Rate — and what’s left to do to tackle the hardship caused by Universal Credit deductions
3 ways the Warm Homes Plan can cut bills and improve living standards
For too many of us, staying warm in winter and keeping energy bills affordable is a struggle. More than 3 years on from the start of an…
Earning more, but worse off
If the government is serious about tackling child poverty, fixing free school meals has to be on the menu
The Universal Credit review needs to ensure benefits meet people’s needs
In its 2024 election manifesto, the Labour Party pledged to review the Universal Credit (UC) system. Now in government, we’re pleased to…
Do plans to reform disability benefit assessments go far enough?
When someone applies for Personal Independence Payment (PIP) they take a health assessment. This awards them points based on how their…
An uphill battle
Matthews’ story
People power: making clean power work for consumers
The Government has made delivering a Clean Power system by 2030 one of its missions, as well as its central answer to the question of high…
Why efforts to get more disabled people into work are flawed
How the Pathways to Work green paper limits the government’s likelihood of getting more disabled people into work
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