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Eleanor Sutherland
Senior Digital Marketing Specialist @ Citizens Advice
Cara Lewis
Senior Digital Marketing Specialist at Citizens Advice
Laura Humayun
Brand and Marketing Assistant at Citizens Advice
Latest Posts
People power: making clean power work for consumers
The Government has made delivering a Clean Power system by 2030 one of its missions, as well as its central answer to the question of high…
Why efforts to get more disabled people into work are flawed
How the Pathways to Work green paper limits the government’s likelihood of getting more disabled people into work
More harm than good? The use of sanctions in the Universal Credit system
What are sanctions?
School holidays on a budget
School holidays are an exciting time for children, but they can be difficult to plan if you’re a parent on a budget. From balancing child…
On a heat network? Citizens Advice can help
Today Citizens Advice launches a brand-new advice service, offering tailored support for heat network consumers. Until now people who heat…
Keeping up momentum towards better energy supplier customer service
Our quarterly customer service ratings for energy suppliers were published today and show a welcome trend — energy supplier performance is…
Let’s talk about debt
How can you get support?
Race against time: how short deadlines to return PIP forms are harming disabled people
I was baffled when I received my Personal Independence Payment (PIP) review letter.
Why Third Party Intermediaries are more important than ever
The cost of doing business is taking its toll. Small business confidence has hit the lowest point ever recorded outside of the pandemic…
How to be a good statutory consumer advocate: lessons I’ve learned along the way
Once a policy wonk, always a policy wonk? That’s what I thought my path was but that changed after taking over the management of Citizens…
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