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The Black Box of Product Management
Shining light on the PM discipline
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Brandon Chu
GM, Platform @shopify. Still a PM at ❤️.
Latest Posts
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David Hariri on co-founding Ada, the pivot that created a unicorn, and what product-market fit…
In this episode I speak with David Hariri, co-founder of Ada, an AI powered customer support platform that raised at a 1.2B valuation in…
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Craig Miller on being Shopify’s CPO, Marketing by an Engineer, Leadership, and Scale
Black box of PM Podcast: Season 01, Episode 01
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Product Management Mental Models for Everyone
Mental models are simple expressions of complex processes or relationships. These models are accumulated over time by an individual and…
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Managing and Developing Product Managers
If the craft of Product Management is often mired in ambiguity, managing product managers is ambiguity².
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The First Principles of Product Management
Some of the best PMs I know make their decisions based on first principles. A first principle is a “basic, foundational proposition or…
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Making Good Decisions as a Product Manager
While product managers may not build the actual product, they do produce something very tangible for a team: decisions.
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Deadlines
For as long as I’ve been working in tech I’ve heard this oscillating debate about the use of deadlines in projects, with particularly…
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Ruthless Prioritization
All high functioning teams must prioritize. Not once a month, not once a week — but rigorously, and ruthlessly.
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Applying Leverage as a Product Manager
I get every new PM I manage to read (or re-read) High Output Management by Andy Grove within the first month of joining my team. It’s a…
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Scaling Conversational Commerce
We just enabled 325,000 merchants to sell in messaging, without building a bot.
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