Senior Interface and Service designer

Making services work better for all people; Head of Design at German govt’s Digital Service, former Head of Service Design at UK Gov; Service Gazette co-editor

Service Designer with public sector focus. Research on Design Thinking in the public sector. Co-Founder of Service Design Berlin, connecting @SD_Berlin.

I am an independent service design consultant and father of two sons, based in Berlin.

Creating platforms to share experiences, expand knowledge & bring people together w/ service mindset—running Service Experience Camp, publishing Service Gazette